Visitor Services Assistant (21 hours per week)

Job Type:



21 hours per week

£18,000 - £21,000 per annum pro rata

Closing Date:
12:00pm, Wednesday 28 September 2016

About The Royal College of Surgeons of Edinburgh

The Royal College of Surgeons of Edinburgh (RCSEd) is an independent membership organisation concerned principally with the education, training and assessment of Surgeons, Dental Surgeons and Doctors who are involved in the surgical care of patients. Founded in 1505, the College currently has a membership of around 23,000 in approximately 100 countries throughout the world.

About the Role

We are seeking a part-time Visitor Services Assistant to enhance our award winning museum. Reporting to the Visitor Services and Marketing Officer the primary duties and responsibilities will include:

a) Opening and closing the museum
b) Supervising the museum, maintaining the safety and security of visitors, volunteers and the collection
c) Welcoming visitors, taking money and issuing tickets
d) Handling cash
        - Issuing tickets to visitors
        - Cashing up at the end of day
        - Transferring monies to Finance Department
        - Selling books, posters and other stock
e) Recording the number of visitors
f) Recording book sales and keeping stock of books
g) Daily front of house housekeeping, i.e. leaflet replenishment, wiping cases, staff/volunteers kitchen area
h) Answering or taking enquiries to pass on to volunteers and staff

Experience/Qualifications/Key Skills

Educated to a minimum of Standard Grade Credit Level (or equivalent) you will have the ability to use IT systems efficiently and effectively (including: MS Word, Excel and Outlook). You will have proven experience in cash handling and working in a customer facing environment. You will have good organisation, verbal and written skills and a knowledge of/interest in the history of surgery and medicine experience. Experience of working with volunteers and relevant work experience in a similar organisation or background is desirable.

Please note that we do not accept CVs and agencies need not apply.

Contact Information


HR Department The Royal College of Surgeons of Edinburgh Nicolson Street, Edinburgh EH8 9DW

Interview Details

Interviews will be held week commencing 10 October 2016.


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